Cirros Secure, Scalable SAAS Print management Solutions
The Cirros Print Management software is designed and delivered as a Software as a Service (SaaS) solution, hosted on Microsoft Azure UK. As a SaaS model, it allows customers to access the print management platform through a web browser over a secure HTTPS connection, without the need for local infrastructure or hardware beyond end devices (e.g., printers).
Cirros works with the Cirros Workstation Service or the Inepro Back Office Suite, to deliver a secure and trusted solution providing secure follow-me printing, scanning and accounting services.
Streamlining Print Management: Enhanced Security, Clear-Cut Pricing
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About Cirros
Cirros is a UK-developed, cloud-based print management solution
UK-developed, cloud-based
Cirros is a UK-developed, cloud-based print management solution designed to provide secure, scalable, and user-friendly printing services for government organisations.
Cirros utilises its own built-in Certificate Authority
11% of all security incidents are print related. 50% of these lead to data losses, costing am average of £313,000 per annum
Security and Compliance:
Zero Trust architecture:
Cirros fully embraces Zero Trust principles, ensuring secure interoperability and device sharing across various locations.
Built-in Certificate Authority:
Utilizing its own Certificate Authority, Cirros ensures secure connections for all endpoints and supports 802.1x authentication on MFDs.
Multi-Factor Authentication (MFA):
MFA is fully supported on a per-tenant basis, enhancing security.
Data Separation and Access Control:
Cirros implements logical data segregation based on tenant company IDs and Attribute Based Access Control, ensuring that only authorized users can access their respective data and reports.
NCSC compliance:
Data separation between tenants aligns with NCSC principle 3.
Encryption:
Data at rest is encrypted using Azure SQL database encryption, while data communication is secured through encryption and robust security measures.
ISO Certifications:
Cirros is ISO 27001, ISO 27002, ISO 27018, and ISO 27019 accredited, demonstrating its commitment to information security.
Sustainability:
Cirros is pursuing ISO 9001 and ISO 14001 certifications and is working with EcoVardis to enhance its sustainability efforts.
Cloud-based infrastructure:
The Cirros Print Management software operates on a SaaS model, utilizing Microsoft Azure UK as its cloud platform for all elements.
Scalable cloud infrastructure:
Cirros can easily provision additional cloud environments and components, such as cloud storage servers, to accommodate growing needs.
User Experience & Functionality
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Unlimited User and Tenant Licenses:
The Cirros Print Management software operates on a SaaS model, utilizing Microsoft Azure UK as its cloud platform for all elements.
"Follow me" printing:
Users can direct documents to a central “Send to GovPrint” queue and retrieve their printouts from any printer using secure authentication methods.
View More Testimonials
The Cirros Print Management software operates on a SaaS model, utilizing Microsoft Azure UK as its cloud platform for all elements.
View More Testimonials
The Cirros Print Management software operates on a SaaS model, utilizing Microsoft Azure UK as its cloud platform for all elements.
Payment side
members and associated organisations with granted access will be able to print, copy, and scan directly from their assigned tenant without requiring any further involvement from their originating tenant.
Print Process for guest Users:
Features Include :
- Print Options: When a guest user initiates a print job, they'll see a menu of options, including duplex, colour/monochrome, finishing, paper type, etc.
- Cost Display: The Cirros print ticket will display the estimated cost of the print job.
- Confirmation: The user must accept and submit the print job. They'll receive a notification with the cost and a unique four-digit alphanumeric job code (e.g., AB12).
Print Process at Licensed MFDs:
Features Include :
- MFD Interface: Users access the MFD's screen and select "Print", "Copy", or "Scan".
- Job Code Entry: When choosing "Print", users enter their job code (e.g., AB12)
- Preview and Modification: The device downloads a preview of the job with applied settings. Users can modify settings like colour choice, and the cost will be adjusted accordingly.
- Payment and Printing: After clicking "Print", the Nayax terminal prompts for payment. Once accepted, the print job is downloaded and printed.
Security and Data Protection:
Features Include :
- Encryption: All data is encrypted using AES256bit encryption.
- Secure Communication: All data transfers utilize TLS1.2 or higher protocols.
- Integrity Verification: HMAC signing ensures the security and authenticity of print jobs.
Payment and PCI Compliance:
Features Include :
- Payment Options: Nayax Onyx terminals accept all major credit/debit cards, including Apple Pay and Google Pay.
- PCI Compliance: Nayax is the merchant for unattended devices. The Nayax Onyx terminal is not a COTS solution, and PCI DSS compliance is Nayax's responsibility, having no impact on your existing PCI DSS program.
BYOD (Bring Your Own Device) Support:
Features Include :
- Two Options: BYOD users can either 1. Upload their print job to the library at https://*libraryname*print.cirrossl.net 2. Send an email with their print job to *libraryname*@cirrossl.net
- Print Ticket and Job Code: Both options provide the same print ticket with a unique identifier (job code) that will be emailed back to the user if the job was sent via email.
Support
Interoperability and Service Triage available(contract based):
- 24/7 /365 support
- 99.97% uptime guarantee
A new "Contact Us" button will be implemented on endpoint devices, providing a streamlined service triage experience.
The button triggers a series of questions to identify the issue, automatically creating a service ticket with relevant data, such as username, tenant, issue, device logs, and status.
The Cirros Helpdesk efficiently routes the ticket to the appropriate service center for remediation, assigning technicians based on whether the issue is hardware or software related.
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User Experience and Features:
"Follow me" Printing:
Users can direct documents to a “Send to GovPrint” queue and retrieve printouts from any printer using secure authentication methods like swipe cards or PIN codes. This feature supports GovPass from day one, improving security and user convenience.
Shared Tenancy Access:
Users can access other users’ devices upon request and approval, enabling flexible workflows and simplifying print management.
Print Driver:
The Cirros driver supports various print modes, including direct print, cloud print, and print production, ensuring compatibility across devices.
User Authentication:
The system provides secure authentication methods, including card pairing and email verification for initial registration.
Security Features:
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Secure Communication:
Communication with the Cirros Cloud uses HTTPS with TLS 1.2+ support and HMAC signatures for secure data transmission.
Data Encryption:
Data at rest is encrypted using AES256-bit encryption.
Multi-Factor Authentication (MFA):
Secure admin access is enforced using Microsoft MFA.
Credential Security:
Stored credentials like PINs are maintained as seeded SHA256 hashes for enhanced security.
Data Retention:
Print job data is retained for 72 hours (configurable) for standard users, and up to six months for GovPrint standard users.
Identity and Access Management (IAM):
User authentication and authorization are managed through the Cirros Identity Server, integrating with various authentication mechanisms like Azure AD/Entra, Okta, Google, and local authentication.
ISO Certifications:
Cirros is ISO 27001, ISO 27002, ISO 27018, and ISO 27019 accredited, demonstrating its commitment to information security.
Password Policies:
The solution allows the application of security measures and password policies, syncing with idAM for robust access control.
Enhanced Security:
Robust security features protect sensitive government data, ensuring compliance with regulations and safeguarding information.
Efficient Print Management:
Centralized print management simplifies operations, reduces costs, and improves efficiency.
Improved Collaboration:
Secure sharing and collaboration across departments and partner organizations streamline workflows and enhance productivity.
User Convenience:
User-friendly features like “follow me” printing and shared tenancy access improve user experience and productivity
Blog & Article
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admin@cirros.net
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27 Old Gloucester Street, London WC1N 3AX
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